Website: AelfTech
Website URL: https://aelftech.com.au/
Contact email: aelftech.com.au@gmail.com
1. Introduction
AelfTech respects the privacy of its website visitors and recognises the importance of handling personal information responsibly.
This Privacy Policy explains how personal information may be collected, held, used and disclosed when you visit https://aelftech.com.au/, contact us or interact with website features.
We aim to handle personal information transparently and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where they apply to our activities.
The precise requirements that apply depend on the website operator and its circumstances. This policy should be read in conjunction with the website’s actual data collection and technology practices.
2. Information We May Collect
The information collected depends on how you use our website and which features are enabled.
Information You Provide
If you contact us by email or through a contact form, we may receive information such as:
- Your name, if you provide it.
- Your email address.
- The contents of your message and any information you choose to include.
- Other details reasonably necessary to respond to your enquiry.
Please do not send sensitive personal information unless it is genuinely necessary and an appropriate method of communication has been agreed.
Technical and Usage Information
When you visit a website, certain technical information may be collected by the website, its hosting provider or other services in use. Depending on the configuration, this may include:
- Internet Protocol (IP) address.
- Browser type and device information.
- Operating system and general technical settings.
- Pages visited, referral information and approximate access times.
- Security, error and server log information.
Whether AelfTech receives or retains each category depends on the services and configurations actually used.
3. How Information Is Collected
Personal information may be collected directly when you voluntarily contact us or use a website feature.
Some technical information may be collected automatically through server logs, cookies or similar technologies, if these are enabled.
We aim to collect only information that is reasonably necessary for relevant website functions, enquiries, security or other legitimate purposes, subject to applicable law.
4. How We Use Personal Information
Depending on the circumstances, information may be used to:
- Respond to enquiries, feedback and correction requests.
- Operate, maintain and secure the website.
- Diagnose technical issues and improve website performance.
- Understand general patterns of website use, where analytics are enabled.
- Detect misuse, suspicious activity or potential security incidents.
- Meet applicable legal obligations and protect legitimate rights.
We do not state that every purpose or technology listed in this policy is active on the website. Actual processing depends on the features and services AelfTech uses.
5. Cookies and Similar Technologies
Cookies are small files that websites may store on a visitor’s device. Similar technologies can also help websites remember preferences, support functionality, measure usage or provide advertising.
AelfTech may use cookies or similar technologies where required for website operation or where the relevant features have been enabled.
The types of technologies in use may include:
- Essential technologies: Used to support core functionality, security or user-requested features.
- Preference technologies: Used to remember settings, if available.
- Analytics technologies: Used to understand website usage, if analytics services are enabled.
- Advertising technologies: Used by advertising services, if advertising is displayed on the website.
The actual cookies, providers, purposes and retention periods should be confirmed against the website’s current configuration.
You can manage cookies through your browser settings. Blocking certain cookies may affect some website functions. Where consent is legally required for non-essential technologies, the relevant consent mechanism should be implemented before those technologies are activated.
6. Disclosure to Third Parties
We may disclose personal information where reasonably necessary for the purposes described in this policy and permitted by law.
Depending on the services actually used, recipients may include:
- Website hosting and technical service providers.
- Email or communication service providers.
- Website analytics or security providers.
- Advertising providers, if applicable.
- Professional advisers or public authorities where disclosure is legally required or otherwise authorised.
We do not claim to use every category of provider listed above. The recipients will depend on AelfTech’s actual operations.
We do not sell personal information as a standalone data-selling activity. Any other disclosure or use will be handled in accordance with applicable law and the relevant circumstances.
7. Overseas Disclosure
Some online service providers may store or process information outside Australia.
If AelfTech is likely to disclose personal information to overseas recipients and the Australian Privacy Principles apply, we will address the relevant overseas disclosure requirements, including identifying countries where practicable.
The countries involved depend on the hosting, email, analytics, security and other providers actually used. These locations should be verified before this policy is published as final.
8. Storage and Security
We take reasonable steps, appropriate to the circumstances, to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
Depending on the services in use, information may be stored in website systems, email platforms, server logs or third-party service environments.
No method of electronic storage or internet transmission can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we aim to handle information responsibly and address security concerns appropriately.
9. Retention of Information
We retain personal information only for as long as reasonably necessary for the relevant purpose, subject to applicable legal, security, operational and record-keeping requirements.
Retention periods may vary depending on the type of information, the reason it was collected and the systems in which it is stored.
Where information is no longer required and there is no lawful reason to retain it, appropriate steps may be taken to delete or de-identify it.
10. Access to and Correction of Personal Information
Where applicable under Australian privacy law, you may request access to personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, contact us at aelftech.com.au@gmail.com. Please describe your request clearly and include enough information for us to understand what you are asking about.
We may need to verify your identity before responding. Any applicable legal exceptions, identity checks and reasonable procedures will be handled in accordance with the law.
11. Privacy Complaints
If you have a concern about how AelfTech has handled your personal information, please email aelftech.com.au@gmail.com with the details of your concern.
We will review the matter and aim to respond within a reasonable timeframe. We may request further information where necessary to investigate the complaint.
Where the Privacy Act 1988 (Cth) applies and you are dissatisfied with the outcome, you may be able to raise the matter with the Office of the Australian Information Commissioner (OAIC), subject to its complaint procedures and eligibility requirements.
OAIC website: https://www.oaic.gov.au/
12. Children’s Privacy
Our website is not intended to request personal information from children unnecessarily. Visitors should avoid providing personal information that is not required for their enquiry.
If you believe a child has provided personal information in circumstances that require attention, please contact us so we can review the matter and take appropriate steps where necessary.
13. Third-Party Websites
Our website may contain links to external websites. Once you leave AelfTech, the privacy practices of the external website or service will apply.
We are not responsible for the independent privacy policies or data-handling practices of third-party websites. We encourage visitors to review those policies before sharing personal information.
14. Changes to This Privacy Policy
We may revise this policy when our data practices, website features or applicable legal requirements change.
The latest version will be published on this page. We encourage visitors to review it periodically.
Last updated: 27 October 2026
15. Contact Us
For privacy questions, access or correction requests, or privacy complaints, contact:
AelfTech
Email: aelftech.com.au@gmail.com
Website: https://aelftech.com.au/